How To Fix Windows Update Error 0x80248014 In Windows 10

It is a Windows 10 peculiar error and often times than not is easy to fix. It indicates trouble with Windows updates. The message associated with it when searching for new updates provides little information on ways to find solution to the problem.

Image showing error 0x80248014 PC Settings

The culprits are usually the connection, services and reset of the Windows Store problems. Simple issue  of  'Wreset' at elevated command prompt or Restarting Windows Update services can solve the problem in some cases. When you have tried all possible means to fix it and you are still receiving the same error message it is time to look further and that is when this step-by-step guide becomes indispensable.

Having been going through hurdles to regulate the issue using Google and Bing search engines to look for fixes without finding solutions this guide would be handy to forestall it in time.

Image indicating Windows Key + R in red

STEP 1: Press Windows Key + R to open 'Run' dialog.

Red arrows indicating process

STEP 2: Type or copy and paste gpedit.msc into 'Run' dialog and click on 'OK' to continue.

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STEP 3: Under 'User Configuration'  double-click on 'Administrative Template' to expand it.

Image of arrow pointing to Windows Components

STEP 4: Next double-click on 'Windows Components' to expand it.

Red arrow pointing to Store at Group Policy

STEP 5: Double-click on 'Store' to open it.

Image showing Turn Off Store application

STEP 6: Right-click on ' Turn off Store application' and click on 'Edit' to continue.

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STEP 7:  At the 'Edit' dialog  select the 'Disable' button, click on 'Apply' and next on 'OK' to close it.

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STEP 8: If you are still having the issue. Next, Click on 'Start' and  select 'Settings' to continue.

Red arrows pointing to Account at Settings

STEP 9: At the 'Settings' click on 'Account'.

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STEP 10:  Select 'Your e-mails and accounts' and  sign in with the type of account you used when upgrading or doing your Windows 10 installation. Logout, login and check for Windows updates.

Problem Logging Into Your Desktop With Your MSA After Upgrade In Windows 10

The main use of login screen is to prevent intruders from having access to the desktop environment thereby preventing them from having access to important information saved to a system. This sole purpose alone guarantees safe data and a password is required by anybody before granted entering into the system folders containing important data.

 Windows 10 ready for upgrade

When a password is forgotten or  having issue with logging in with it there is something wrong with the functionality of the login process. There is need to put one or more things in order for the access to be possible.

Having problem with MSA(Microsoft Account) used to sign in during installation process to access your system can be hectic, most especially, when the password is correct and has been used to sign into Windows 10 previously before the upgrade.

For those who are having problem with logging in to Windows 10 immediately after upgrade this instruction would be very useful to you. It is simple and effective to resolve that specific problem.

Image of Windows 10 Lock Screen

STEP 1: Hit the ENTER key to remove the lock screen and get to your Login screen.

Image pointing to WiFi icon

STEP 2:  To the extreme right-hand corner of your screen, click on the WiFi or Ethernet icon to continue.

Red arrow showing Disconnect location

STEP 3:  Click on 'Disconnect' below your WiFi or Ethernet to disconnect it.  

Image showing red arrow pointing to Connect

STEP 4: Click on 'Connect' to reconnect the system.

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STEP 5: Enter you login password for your MSA(Microsoft Account) and hit ENTER or click on the login-arrow.

How To Fix Issue Of Microsoft Edge Not Working In Windows 10

Windows 10 installed in your system have problem opening Microsoft Edge. You have repeatedly clicked on the icon expecting it to start and all the means to fix it proved abortive. 

Image of Microsoft Edge browser

The cause of the issue is from the 'Microsoft Edge' folder in the 'Appdata' directory refusing to respond to action. This can be a bug or issue with tweaking of your system registry. 

The best practical way to forestall the problem requires some rudimentary process of reinstalling the broken Microsoft Edge browser. If you are having the 'error code -214702310' at the 'Eventlog' and couldn't find a Microsoft catalog for it  this information would be useful to you. 

File Explore showing red arrows indicating process

STEP 1: Click on  'File Explorer' and click on 'View' tab and select the little box close to 'Hidden Items'.

Image showing Windows Key + R in red

STEP 2: Press Windows Key + R to open 'Run' dialog.

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STEP 3: Type or copy and paste                                                          C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe  into 'Run' and click on 'OK' to continue.

Image showing red arrows indicating process

STEP 4:  Look for your  'Microsoft.MicrosoftEdge...version folder and  right-click on it and select 'Delete' to remove it. Wait for your system to finish the process before moving to the next step.

Red arrow pointing to Restart

STEP 5:  Next, click on 'Start Menu' and click on 'Restart' to restart your system.

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STEP 6:  Type or copy and paste Windows PowerShell into 'Cortana' and click  on the first one to open it.

Image show how to run Windows PowerShell as Administrator

STEP 7: Type or copy and paste  Start-Process powershell -Verb runAs into PowerShell command prompt and click on 'Yes' at the UAC(User Account Control) dialog to continue.

Red arrows indicating example of a Username in the image is patri (arrow number 2)

STEP 8: Type or copy and paste  cd\  and press ENTER key. Next, type or copy and paste  cd C:\Users\[add your system username here] and Press Enter key. Please, don't add the square bracket.

Red arrow pointing to command

STEP 9: Type or copy and paste  Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose}  into PowerShell as an Administrator and press ENTER Key to continue.

Image of a system restarting

STEP 10: Restart your system for changes to take effect.

How To Fix 'Choose Start Folders' Issue In Windows 10

Booting your Windows 10 operating system takes you to the desktop. Below it is the Taskbar where you pin your frequently used applications. To the extreme left-hand corner is the start button that contains the start menu with various Windows useful programs and features. 

Image showing missing item at the Start Menu

When the Start Menu files you enabled are missing from there it takes little more effort to navigate around to get the folder you want to use, most especially, from the Start Menu. The usefulness of this feature becomes obvious when it is disabled. The cause of this problem can be related to different culprits, ranging from bug to shortcut issues. In many cases it is due to shortcuts error in the 'Start Menu Places' which prevent normal operation and disable the 'Choose which folders appear on Start' section of the Settings automatically. 

Image of a disabled Settings for Start Menu items

However, the problem is easily solvable and it requires rudimentary process which I am going to state step by step below.

Red arrows pointing to how to empty Recycle Bin at the desktop

STEP 1: Right-click on 'Recycle Bin' and select 'Empty recycle Bin' from the drop-down menu to empty it. 

Red indicating location of Windows Key + R

STEP 2: Press Windows Key + R to open 'Run' dialog.

Red arrows pointing to process

STEP 3: Type or copy and paste   C:\ProgramData\Microsoft\Windows\Start Menu Places    into 'Run' and click 'OK' to continue.

Image of Start Menu Places folder

STEP 4: Select all the shortcuts in the 'Start Menu Places' directory or folder , right-click on your mouse or touchpad and choose 'Delete' from the drop-down menu to remove all the files.

Arrows showing how to restore files from recycle Bin

STEP 5: Double-click on ' Recycle Bin' to open it. Select all the files, right-click on your mouse or  touchpad and choose 'Restore'.

Image of Windows 10 Settings

STEP 6: Click on 'Start button' and select 'Settings' to continue.

Image of an enabled 'Choose which folders appear on Start' section of  Settings

STEP 7: At 'Settings' click on 'Personalization', next go to 'Start' and click on 'Choose which folders appear on  Start' link below to the right-hand side of the dialog to choose which files you want to appear on the 'Start Menu'.

'Allow Feedback' Issue With Windows Feedback App In Windows 10

Image of Windows Feedback in Windows 10

You have been unable to join the Feedback app community to make your suggestions and report other issues on Windows 10  operating system to Microsoft due to error with the Feedback App. It prevents you from going to there whenever you try to open the feedback app and directs you to make changes to the 'Privacy' section of 'Settings'(the one gradually replacing the classic Control Panel in Windows 10) before you can do that.  At the 'Feedback and diagnostic' section where you are required to make the changes has the warning, 'Windows Insider program manages this option'. Meaning it is disabled by Microsoft, set as default and there is nothing you have to do to effect change there.    

Image showing issue of Allow feedback 

The major cause of this issue in Windows 10 is usually a conscious disable of the telemetry or inadvertent use of software that interfere with the registry.

Image of Privacy in Windows 10

If you are using Insider build or interested in giving feedback to Microsoft, to help suggest solutions to issues with your apps or view what others are reporting concerning Windows 10 operating system and facing this problem, you can resolve it in time by following the step-by-step information below.

Image showing Windows Key + R in red

STEP 1: Press Windows Key + R to open 'Run' dialog.

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STEP 2: Type or copy and past  regedit  into 'Run' and click on 'OK' to continue.

Image showing red arrows indicating process

STEP 3: Double-click on 'HKEY_LOCAL_MACHINE' to expand it, next on 'SOFTWARE' and on 'Microsoft'.

Location of CurrentVersion in registry editor

STEP 4: Now double-click on 'CurrentVersion'.

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STEP 5: Double-click on 'Policies' to expand it and do the same thing to 'DataCollection'.

Image showing 'Allow Telemetry' 

STEP 6: Right-click on 'Allow Telemetry' to the right-side of the screen and select 'Modify...' from the drop-down menu.

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STEP 7: On the dialog box of the DWORD(32) change the 'Value data:' to 3 and click on 'OK' button to close it. Next, exit the registry editor.

A working Windows Feedback app

STEP 8:  Click on Windows Feedback  to open it and wait for it to load.

How To Remove 'RelevantKnowledge(Dtool.exe)' Stubborn Files In Windows 10

The file is inimical to the security of your system. It is not a malicious software but an adware that interferes with your routine operation. It collects information for survey and it usually bypasses most security applications detection. There is rumor hackers have been known to use it to intrude into people's privacy and steal important information. 

Image showing RelevantKnowledge at Control Panel.

Dtool.exe from ReleventKnowledge is a market research tool that is different from the Dtool used as modeling application by some organizations to carry out their activities. If you didn't intentionally install it in your system, it is right you uninstall it and can be very difficult to delete.

During the time of having it in your system it will silently embed itself in different parts of your folders, registry, browser extension and among the startup processes applications executed at the background of your Windows 10 operating system.

If you have been trying to remove RelevantKnowledge(Dtool.exe) and you are finding it very difficult this simple guide will be useful to you.

Note: If you are interested in having more information about it you can visit the creator official FAQ page

Image showing Windows key +R

STEP 1: Press Windows Key + R to open 'Run' dialog.

Image showing Run dialog

STEP 2: Type or copy and paste  control appwiz.cpl  into 'Run' and click on 'OK' to continue.

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STEP 3: Click on the RelevantKnowledge file at the Programs and Feature of your 'Control Panel' and click on 'Uninstall' above. Follow onscreen instruction to uninstall it. It is not going to go away from the 'Control Panel'.

Image showing red circles pointing to Ctrl +Shift + Esc keys 

STEP 4: Press Ctrl + Shift + Esc keys to open 'Task Manager'.

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STEP 5: Under the 'Processes' look for 'Dtool.exe(32 bit) and click on it. Next click on 'End Task' below the 'Task Manager' to remove it from there.

Image showing red arrow pointing to Program files(x86)

STEP 6: Click on your local disk(C:) and click on Program Files(x86).

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STEP 7: Locate 'RelevantKnowledge' Folder and right-click on it and select ''Delete' to remove it.

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STEP 8: Press Windows key + R to open 'Run' and type or copy and paste   C:\Users\%username%\AppData\Local   into it and click 'OK' to continue.

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STEP 9: Locate RelevantKnowledge folder and right-click on it and select 'Delete' to remove it.

Image of red arrows showing how to empty your recycle bin

STEP 10: Go to your 'Recycle Bin'. Right-click on it and select 'Empty recycle bin' to empty it.

Image showing Malwarebytes tool

STEP 11: Download Malwarebytes  and install it and use it to scan you system. Remove all the malicious software detected.

Image showing red arrow pointing to how to remove extension in Google Chrome.

STEP 12: Go to your browsers Settings and remove all the 'RelevantKnowledge' extensions.