Thursday, October 15, 2015

'Allow Feedback' Issue With Windows Feedback App In Windows 10

Image of Windows Feedback in Windows 10

You have been unable to join the Feedback app community to make your suggestions and report other issues on Windows 10  operating system to Microsoft due to error with the Feedback App. It prevents you from going to there whenever you try to open the feedback app and directs you to make changes to the 'Privacy' section of 'Settings'(the one gradually replacing the classic Control Panel in Windows 10) before you can do that.  At the 'Feedback and diagnostic' section where you are required to make the changes has the warning, 'Windows Insider program manages this option'. Meaning it is disabled by Microsoft, set as default and there is nothing you have to do to effect change there.    

Image showing issue of Allow feedback 

The major cause of this issue in Windows 10 is usually a conscious disable of the telemetry or inadvertent use of software that interfere with the registry.

Image of Privacy in Windows 10

If you are using Insider build or interested in giving feedback to Microsoft, to help suggest solutions to issues with your apps or view what others are reporting concerning Windows 10 operating system and facing this problem, you can resolve it in time by following the step-by-step information below.

Image showing Windows Key + R in red

STEP 1: Press Windows Key + R to open 'Run' dialog.

Red arrows pointing to process

STEP 2: Type or copy and past  regedit  into 'Run' and click on 'OK' to continue.

Image showing red arrows indicating process

STEP 3: Double-click on 'HKEY_LOCAL_MACHINE' to expand it, next on 'SOFTWARE' and on 'Microsoft'.

Location of CurrentVersion in registry editor

STEP 4: Now double-click on 'CurrentVersion'.

Red arrows pointing to process

STEP 5: Double-click on 'Policies' to expand it and do the same thing to 'DataCollection'.

Image showing 'Allow Telemetry' 

STEP 6: Right-click on 'Allow Telemetry' to the right-side of the screen and select 'Modify...' from the drop-down menu.

Red arrows pointing to process

STEP 7: On the dialog box of the DWORD(32) change the 'Value data:' to 3 and click on 'OK' button to close it. Next, exit the registry editor.

A working Windows Feedback app

STEP 8:  Click on Windows Feedback  to open it and wait for it to load.