Thursday, May 26, 2016
Windows operating system encounters BSOD due to failure in hardware or software. It could be caused by malfunction of RAM(Random Access Memory), bad hard disk drive or other parts of the computer having trouble. In most cases you would need to replace them when they can not be repaired. When system crashed as a result of incompatible installed drivers, applications and updates troubleshooting the cause and finding solution become necessary steps to take and can be done without replacing any part of the system hardware. First thing to do is to find the culprit of the crash by opening the Event Viewer and analyzing the logs.
Image of Event Viewer
The Event Viewer keeps logs of activity of your system right from booting to shutting down. The error logs are properly explained in a concise tabular form. To go about it you will have to type Event Viewer into Cortana search and click on it from the search result. Look for the 'Windows log' and double-click on it to reveal sub-items and one of them is 'System'. By double-clicking on it expands the logs of activities that took place during the cause of the problem. It can be narrowed down by using time stamp the error emanated from.
Error Event 41, Kernel-Power at Event Viewer
System crash with Event 41, Kernel-Power may carry information on why the system shutdown after BSOD(Blue Screen Of Death). The idea behind that error is explain and to fix it you would have to follow the step-by-step information below.
Image showing Windows Key + R in red
STEP 1: Press Windows Key + R to open 'Run'.
Red arrows indicating process
STEP 2: Type or copy and paste devmgmt.msc into 'Run' dialog and click on 'Ok' to continue.
Arrow pointing to Sound, video and game controller at Device Manager
STEP 3: Double-click on 'Sound, video and game controllers' to expand it.
Image of red arrows pointing to process
STEP 4: Right-click on one of the two audio drivers and select 'Disable' from the drop-down menu. In this case choose not to disable the Audio driver for your system.For example Intel(R)Display Audio is not the default audio for my system in the image.
Image showing Windows 10 restarting
STEP 5: Restart your system for changes to take effect. It is not necessary to do so but expedient for better practice.
Posted by Patrick Johnson