Thursday, January 7, 2016

Skype Video Error Code 0x8007005 In Windows 10 (Build 10586)

In an attempt to make use of your Skype Video for calls, after logging into Messaging, is generating the usual Windows error. The  information displayed on the dialog is ''Oops! Skype is currently unavailable. Please try again later. If you're still having problems, find a solution using the code error: [0x8007005]" ,with 'Retry' and 'Exit' option buttons below it to the right-hand corner.

Image showing Skype Video code error

The cause of this issue is related to Skype Video application failing to communicate or connect to the internet thereby making it impossible to proceed further with the process. 

Using Google or Bing search to look for means in finding solutions provides limited options and the problem remained unsolved. 

The following instructions below would be very useful in finding quick fix and it will help to anticipating further questioning or any anxiety over your system condition

Red arrows indicating process

STEP 1: Click on 'Start' button and select 'Settings' to continue.

Privacy indicated with red arrow.

STEP 2: Double-click on 'Privacy' item on 'Settings' to open it.

Two red arrows pointing to process

STEP 3: At the 'Privacy' dialog click on 'Call history' and switch the 'Let apps access my call history' and 'Messaging + Skype' buttons on.

'Welcome to Skype' dialog

STEP 4: Open the Skype Video app. At 'Welcome to Skype' click on 'Continue' below to continue.

Red arrow pointing to 'Continue'

STEP 5: Next, click on 'Continue' at 'Find friends on Skype' dialog.

Dialog showing red indicating 'Do this later' 

STEP 6: Click 'Do this later' link, if you don't have your telephone number available.

Image of a working Skype Video app.

STEP 7: You can now use your Skype Video to make calls.