Monday, August 20, 2012
DX Error 0x8876017C During Skype Video Call In Windows
The "DX Error 0x8876017C " error dialogue usually comes up during video call in Skype chat. It pops up small window preventing one from proceeding further to establish connection.
This error has been said to be coming from the Microsoft multimedia handling Application Programming Interfaces(API) installed on the Windows system. It usually has something to do with the DirectX features.
Image of DX error in Skype
To find solution to the disturbing pop-up dialogue follow step-by-step information below.
Image of Sign Out in Skype
Step 1: Sign out of your Skype chat.
Step 2: Press the Windows Key and R key simultaneously.
Image of Run dialogue in Windows 8
Step 3: Type dxdiag into the dialogue that come up and click 'OK'.
Image of DirextX Diagnostic Tool in Windows 8
Step 4: At the 'DirectX Diagnostic Tool' select 'Display'.
Image of disabling DirectX Acelerator in Windows XP
Step 5: Under 'DirectX feartues' locate ' DirectDraw Acceleration' and click 'Disable' which is close to it, to disable the feature.(Note the ATI mobility accelerator cannot be disable in Windows 7 or 8 - to do that requires you to uninstall it and replace with generic Windows driver)
Image of DirectX Diagnostic Tool with missing disable tab
Step 5: Sign into your Skype chat and make your video call.
Posted by Patrick Johnson